Welcome to Toyota of Gladstone

I’m giving this review on behalf of my dad who just bought a car here. He was very happy with the customer service here. His sales rep was Bobby, who was very knowledgeable about the different models and quite service-oriented. My dad is very happy with the car too!

Kyle Reed in service was great! Got me in n out less then an hour for an oil change. Competitive prices as well for a full synthetic oil change. Appreciate the quality service and good pricing here! Go see Kyle for any service needs!

Kenny Khzam was great to work with. Their was no typical sales pressure just good customer service. Kenny made ever effort to make sure I got the right Electric car to meet my needs and price range. The whole car purchase process was a very positive experience at Gladstone Toyota. My interactions with John the sales manager and Tony enhanced a already positive car purchase experience. To complete the financing aspect of the purchase I met with Kenza Shaw. Kenza was very prepared indicating that the process would not take too long. She diligently walked me through the leasing terms and the benefits of an extended warranty. All in all it was a very positive car purchasing experience. And the all electric BZ4X car I bought is terrific. It rides so nice, has heated seats and heated steering wheel. I get to plunge it in at night and is fully charged in no time. My first road trip was to the Oregon coast and back. I had lots of driving mileage left on the meter. It liberating not being tied to buying gas anymore. I feel like I am doing something to protect the abate climate change. I am super happy with it all.

Great staff, Alberto was my salesman he did a great job! I would definitely recommend. Thank you!

I was really very happy and super excited about buying a car there this week. I felt George and Samantha treated me the way I wanted to be treated. I'm definitely talking a lot about the customer service and the great deal I got. I am very grateful they did what they did for me.

This place blew me away. My parents and I were out looking to get me a new car because unfortunately I got into my first car accident an it completely totalled my car. I was gifted my previous car for good grades I. High-school. Anyway, my parents took me to a whole bunch of dealerships an all of them either wanted way to much for a beaten up car or we're trying to get me out of my price range. I was ready to give up for the day whwn we went to Toyota of Gladstone. I unfortunately can't remember the lady's name that helped us look around for cars but she was absolutely wonderful. She wasn't like the other sales people that just wanted your money but was determined to help me find a car that will be reliable an affordable. This was also my first time having to get a car from a dealership. Any questions I asked she was more then happy to answer. I left that lot with a CH-R that I absolutely love. AND the autoshop people there are so friendly an get the work done!!

I came in for my service appointment and was told they were a little behind. After two hours I got up to ask how much longer it might be. Tommy checked me in for my appointment but no one came to let me know my vehicle was done. Who knows how much longer I would have been waiting. This wasn’t a very good first service experience. Since my first visit, my 3rd service experience was the best so far. Great customer service all around from the gentlemen who checked me in to the one who completed the vehicle inspection and service. I walked in on a Thursday afternoon without an appointment and was told it’d be done within an hour or two but it was done within an hour! Thankful the service has only gotten better and not worse.

Brendon and the finance specialist were so good! Thank you guys for the help, kindness and transparency. Very quick and efficient location- I’d recommend-go check it out! Love our Toyota Tundra 2024!

Great service

Mckenzie in the service department was great...the best

Kenny’s a real one. If you go in and talk to him, you’re coming out with a new car.

I’ve never felt more inclined to give a review until I came here. I have been to multiple dealerships within the past few weeks, test driving, asking questions, and finding the best deal and service. A special thank you and I am very appreciative for Dean, Osana, and Jonathan for helping me through this process. As a first time buyer I was extremely nervous to be jumping into a pool of unknown, however the support that this team has given me has been excellent compared to the handful of dealerships I’ve met with. They were flexible and willing to work with me and my trade-in. I am incredibly grateful I came to this dealership since I was not going to give up on this new 2025 Camry Hybrid! Happy hunting for fellow first time buyers, definitely worth the drive from Washington!

As a first time new car buyer, I was extremely nervous going into it. Expecting the worst. Jesse took care of me through the whole process and made it stress free. He was honest, upfront and transparent. I drove away with my dream car, and I am in love with it. I’ll be back to see him when/if they drop that MR2 with 400HP.

Excellent service, their really nice I was getting a car for my daughter we went to another dealership but they didn't attend us until someone told a employee to help us but we didn't really trust him so we went to Toyota when we got their we saw this car and Carl and someone else helped us immediately they offered us water, coffee,the vending machine, I absolutely love Toyota and I think my family and I will be a Toyota family.

I had an excellent expereince with Marco Garcia at Gladstone Toyota !! We walked in wanting to test cars first. He greeted us at the door and we were out testing cars in less than 5 minutes. He was very knowledgeable about the RAV4, sales expertise and outstanding customer service. I especially appreciate how he really heard what our needs & parameters were. He offered us ' think out side the box' ideas in order to get the car we desired. Marco's optimism and friendliness were refreshing and super easy to communicate with. Thank YOU so much Marco!!

To the owner of Gladstone Toyota… whatever you are paying Miguel is not enough! He was persistent finding exactly what we wanted! Could not be happier!

Cameron in the service department is awesome. He took great care of us and made the whole process simple, fast and easy. Thank you.

Great customer service!!

Over all a good experience. Used Costco Auto and that worked seamlessly. Everything transparent. Sales associate knowledgeable and professional.

I had contacted them prior to arriving so Rebecca was ready for me once I got there. She was efficient and pleasant and we were able to move the process along.