Gladstone toyota service team is great! My wife and I purchased a 2020 tacoma from capitol toyota in salem and had nothing but horrible experiences with them after we decided to make the 45 minute drive to gladstone we found our go to dealership! Alissa Alderman has been our service consultant and has knocked it out of the park everytime!

This is the third truck I’ve purchased through this dealership and my second time working with Bob. The process is always easy—no stress, no pressure, and quick. The service department is fantastic—friendly, well-managed, and always gets us in and out on time.

Lets be honest no one loves the car buying experience LOL, but Wendell made it amazingly easy and stress free. He was not pushy and listened to exactly what we wanted and did not try to put us in a vehicle we were not looking for. He was very upfront and honest about the pricing on the vehicle, when we showed up to pick up the vehicle there was not hidden cost. Signing for the vehicle was a breeze and completing all the paperwork with Sarah was also stress free. She was detailed but did not try to push anything on us. The manager Sami also came over to ensure that everything was good on the deal that we had settled on prior to arrival. Overall good experience and would work with Wendell again in the future.

Had the best experience with Wayne Moore today buying a new Camry. He made the experience easy and comfortable without any pressure. And then I found out my friend Josh Martin is in the service department, I found my new dealership. I’ll drive from Fairview to Gladstone to get my car serviced. They have my trust. Highly recommend!

After visiting a few dealerships in the metro area, we worked with Cassie at Toyota of Gladstone. Cassie is friendly, professional, knowledgeable, and made us comfortable in what can be a stressful situation. Though we didn't ultimately purchase a vehicle from Cassie, we wholeheartedly recommend her and Toyota of Gladstone for your car buying needs!

01/25/25- The gas efficiency is significantly improved. I’m shocked, because “21 mpg”, but it feels like 31 I initially fell in love with the Toyota brand in 2020, while working in eastern Oregon/western WA. I sold my then 2002 ford mustang GT, convertible. Which, till this day I regret. The aforementioned regions naturally generate hazardous driving conditions, but the 2021 Tacoma proved to be the most reliable vehicle I’d ever driven. I initially struggled with the concept of “4high and 4low” with respect to their practical functionality under different weather conditions. I logged in roughly 17,000k miles for work and never missed a shift. I think, I was late 2-3x when an hour and a half commute from Walla Walla WA, to say La Grande, OR took 3 hours plus. At the time I was a new graduate and being reliable was extremely important to me. The Tacoma never failed …and if anyone is familiar with the route over tollgate in the dead of winter, they know how important it is to have a reliable vehicle. My experience during this period was the rationale for wanting to stay a lifetime Tacoma user. Then I became obsessed with Tesla, but still felt connected to the Toyota brand. I traded my car after moving to portable metro, but soon realized the limitations of EVs , mainly the distance capabilities given their relatively recent advances/development (except Tesla). I recently visited the location with my girlfriend and we decided on a 4th generation Tacoma and it’s been a jaw dropping experience. Literally. I can’t honestly say how it perform from a reliability perspective, but the car is 10/10. I would recommend anyone looking to buy a Tacoma test drive one. Lastly, I’m interested in learning more about the new engine or something…I think Ara tried to explain, but it was a bit beyond my understanding. Ask for Ara, he’s hilarious, and will answer your question as if you were a kid lol. In essence, he knows his stuff. Momo and the owner also went the extra mile to help, so our gratitudes to them.

Great prices here, especially on the Tundra. Come check them out!

I’ve bought many Toyotas over the years and Toyota of Gladstone has been the best experience. They’re honest, transparent, and professional. Ask for Brendon Andrews and he will take excellent care of you! He worked extra hard to find the car I was looking for and always kept me updated

alberto was the best car salesman I’ve ever had, george was the best sales manager and kristin was the best in finance! had a great experience and they really helped me get out of a deal with the devil (carmax) and left with a brand new bz4x i never knew i needed. thanks y’all so much for your help!

I stopped here in the second week of February to car shop. I let the sales guy, Raul, know that I am looking for a corolla, in a darker color, and I'd like it in 2 or so weeks. I wanted a gas one and nothing fancy in it. My other car is a 1994 ford ranger. That has no bells and fancy stuff. So I was a little concerned about a brand new car with all the fancy tech. At the time of my first visit, the dealership didn't have any gas corolla in yet so Raul showed me a hybrid, just so I'd know what I was looking at and the rough size. He found a nice blue one that would come in in roughly 3 weeks. I said that would be perfect. Once it was in, I came back in and took it for a test drive. Fantastic! The steering was so smooth. Raul was fantastic. Told me all the functions in the brand new car. I must have asked him a million questions about what all the buttons where for. I then went to sign the loan docs with a guy in finance. He was wonderful, I don't remember his name, but he was super sweet and nice to work with. A little over a week of having the new car I had questions about the two warranties I sighed up for. So I went in and spoke with a lady in finance. I wanted to cancel the warranties, because my friend said warranties are a waste of money.. the lady in finance talked me through both extended warranties I had and asked why I wanted to cancel them, she even gave me the paperwork in case I did want to. She told me all about them, which I am sure I heard before but buying a car your head gets full of information really quickly. I told her I want to keep them at this moment and I was really grateful she went over them in such detail with me. If Google would let me, I'd give each of the 3 people I worked with buying my new car(I love it) 10 out of 5 stars. You guys are wonderful. Keep up the good work. I may be in debt for a car for the next following years, but I am thankful and glad I chose Toyota of Gladstone to help with my new corolla purchase

Gary Moehnke and his service advisor Alissa Alderman are amazing every single time I get my vehicle serviced here. They take the time to make sure your questions are answered, you got what you needed, and let you know their recommendations without being pushy and I greatly appreciate that. Quick and efficient service!!!

My truck purchase was quick and easy. They made the whole process very transparent and helped me find exactly what I wanted. I 100% would recommend Toyota of Gladstone to anyone looking to buy a vehicle I will definitely continue to give them my business.

Editing my rating and Giving 4 stars because I had a good experience with the service center but didn’t like the sales tactics of the finance manager…tried everything he could to get me to finance through their bank despite me being pre approved through my own bank, then marked up the extended warranty 4,000$. Had my bank not offered me the same plan for a fraction of the cost I would have been duped out of thousands of dollars. Service center is pleasant to work with.

Worked with Kyle Reed in the service department. Amazing service!

Gotten 2 vehicles here now

Buy from Ephrem Tekle! I never thought I’d be writing a good review for a car dealership, but Ephrem and his manager Tony Gatto absolutely went above and beyond to earn my business. They’ve shown integrity and a commitment to the customer that I’ve never seen at a car dealership in my entire life. This is the team that you’re going to want to buy a car from. What I experienced first hand at Toyota Gladstone, with the excellent treatment by Ephrem & Tony, is exactly what will continue driving customers to this dealership.

Bob Peterson has been my car salesman for my last 3 cars. He is absolutely amazing and brilliant. He knows exactly the car I would want and finds it. Not to speak of the amazing deals he finds. I love him. As a senior citizen I feel safe working with him, knowing he has my back. Oh and the car (BZ4X) is fabulous!!

I had been a loyal customer of Toyota for years. While I moved to the US, I bought my first vehicle in Nov 2021, considering the build quality and reliability. I bought the ToyotaCare Plus and ExtraCare plans expecting a longer relationship with Gladstone Toyota and Toyota US. I had been servicing the vehicle as per the directions given by the service center which was marked for every 4 months or 5000 miles. However, when I recently serviced the vehicle at the end of the 3 years, I was told that I have only 2 more services available under my prepaid service maintenance plans. This is surprising. I was never told about the number of services, however they made me to service the vehicle. The vehicle was make to show the "Maintenance required" message by the 4th month. I have not received clarifications from the sales & service center. I have made a complaint against the Gladstone Toyota sales and service center in Portland, OR through the brand engagement team. [Update on 12/27/2024] The Operations Manager from Gladstone Toyota contacted and fixed the problem for me. Hence, revising my rating and removing the named references from the original message. Thanks Gladstone Toyota.

Jack helped me through my buying process. It was nothing short of amazing. I was able to test drive on my way home from work and let him know I would have a decision for him the next day. Came back and I was in and out in a little over an hour. The fastest car buying experience I’ve ever had.

Thank you Jose for the great experience