I’ve bought many Toyotas over the years and Toyota of Gladstone has been the best experience. They’re honest, transparent, and professional. Ask for Brendon Andrews and he will take excellent care of you! He worked extra hard to find the car I was looking for and always kept me updated

Gotten 2 vehicles here now

Buy from Ephrem Tekle! I never thought I’d be writing a good review for a car dealership, but Ephrem and his manager Tony Gatto absolutely went above and beyond to earn my business. They’ve shown integrity and a commitment to the customer that I’ve never seen at a car dealership in my entire life. This is the team that you’re going to want to buy a car from. What I experienced first hand at Toyota Gladstone, with the excellent treatment by Ephrem & Tony, is exactly what will continue driving customers to this dealership.

Bob Peterson has been my car salesman for my last 3 cars. He is absolutely amazing and brilliant. He knows exactly the car I would want and finds it. Not to speak of the amazing deals he finds. I love him. As a senior citizen I feel safe working with him, knowing he has my back. Oh and the car (BZ4X) is fabulous!!

I had been a loyal customer of Toyota for years. While I moved to the US, I bought my first vehicle in Nov 2021, considering the build quality and reliability. I bought the ToyotaCare Plus and ExtraCare plans expecting a longer relationship with Gladstone Toyota and Toyota US. I had been servicing the vehicle as per the directions given by the service center which was marked for every 4 months or 5000 miles. However, when I recently serviced the vehicle at the end of the 3 years, I was told that I have only 2 more services available under my prepaid service maintenance plans. This is surprising. I was never told about the number of services, however they made me to service the vehicle. The vehicle was make to show the "Maintenance required" message by the 4th month. I have not received clarifications from the sales & service center. I have made a complaint against the Gladstone Toyota sales and service center in Portland, OR through the brand engagement team. [Update on 12/27/2024] The Operations Manager from Gladstone Toyota contacted and fixed the problem for me. Hence, revising my rating and removing the named references from the original message. Thanks Gladstone Toyota.

Jack helped me through my buying process. It was nothing short of amazing. I was able to test drive on my way home from work and let him know I would have a decision for him the next day. Came back and I was in and out in a little over an hour. The fastest car buying experience I’ve ever had.

Gladstone toyota service team is great! My wife and I purchased a 2020 tacoma from capitol toyota in salem and had nothing but horrible experiences with them after we decided to make the 45 minute drive to gladstone we found our go to dealership! Alissa Alderman has been our service consultant and has knocked it out of the park everytime!

This is the third truck I’ve purchased through this dealership and my second time working with Bob. The process is always easy—no stress, no pressure, and quick. The service department is fantastic—friendly, well-managed, and always gets us in and out on time.

Great prices here, especially on the Tundra. Come check them out!

01/25/25- The gas efficiency is significantly improved. I’m shocked, because “21 mpg”, but it feels like 31 I initially fell in love with the Toyota brand in 2020, while working in eastern Oregon/western WA. I sold my then 2002 ford mustang GT, convertible. Which, till this day I regret. The aforementioned regions naturally generate hazardous driving conditions, but the 2021 Tacoma proved to be the most reliable vehicle I’d ever driven. I initially struggled with the concept of “4high and 4low” with respect to their practical functionality under different weather conditions. I logged in roughly 17,000k miles for work and never missed a shift. I think, I was late 2-3x when an hour and a half commute from Walla Walla WA, to say La Grande, OR took 3 hours plus. At the time I was a new graduate and being reliable was extremely important to me. The Tacoma never failed …and if anyone is familiar with the route over tollgate in the dead of winter, they know how important it is to have a reliable vehicle. My experience during this period was the rationale for wanting to stay a lifetime Tacoma user. Then I became obsessed with Tesla, but still felt connected to the Toyota brand. I traded my car after moving to portable metro, but soon realized the limitations of EVs , mainly the distance capabilities given their relatively recent advances/development (except Tesla). I recently visited the location with my girlfriend and we decided on a 4th generation Tacoma and it’s been a jaw dropping experience. Literally. I can’t honestly say how it perform from a reliability perspective, but the car is 10/10. I would recommend anyone looking to buy a Tacoma test drive one. Lastly, I’m interested in learning more about the new engine or something…I think Ara tried to explain, but it was a bit beyond my understanding. Ask for Ara, he’s hilarious, and will answer your question as if you were a kid lol. In essence, he knows his stuff. Momo and the owner also went the extra mile to help, so our gratitudes to them.

Alex in sales was wonderful to work with. Personable, informative, patient, and told some great stories! Seth and Kristen were also easy to work with and very personable as well. And shout out to Alissa in service who worked hard to make sure our vehicles were taken care of and that we had a loaner for the day! Great team and friendly, helpful faces. And the great thing, none of it seemed forced, but genuine instead. Thanks, y'all!!

What an amazing car buying experience. Everyone was so nice and accommodating from the door guy to the financial lady at the end. Thank you for making it an enjoyable experience 😀

Fabulous service from Bob Peterson. Easiest car shopping ever!

Can’t say enough good things about this place! First time buying my own car all by myself and I was treated as if I was their own daughter. I have done the co signer and watched my parents buy their cars here too! Truly a family friendly and honest place. Thank you for making my first car purchase the best! S/o to the Service Team, even when I show up 3 hours early (perks of booking while grocery shopping lol!) for my appointment they still got me in and out!!!!

Thank you Jose for the great experience

My experience was amazing. Great service from McKenzie and Victor. Really impressed by the quality of service. My car had to get serviced for the day and I was given a uber ride home and back to pick up my car. I was also given 2 free car washes after my car was given an inspection of course I came back for repairs. Also there is a nice play room for the kiddos and free hot beverages. Thank you Victor for making sure I was taken care of!

Kassandra was excellent to work with. I especially appreciate Kassandra setting up/linking my phone to the system. Kenra in Finance was wonderful to work with as well. I love my new Landcruiser!!!

I recently went on a trip to Oregon and I had to take my Tacoma for maintenance. I figured I’d do it close to where I was at since I did not want to drive back home hundreds of miles with bad oil. After escorting myself to someone, I found myself being helped by Mackenzie. She was very kind and helpful, and made the process easy. She helped me get the service I was looking for done on the same day. She was also 100% honest with everything and it made me trust their department. When I picked up my Tacoma she even explained how they ran a diagnostic, so they can make sure there was nothing wrong with the car and I can drive back home safe 🙂. Mackenzie also provided some free car wash tickets for Washman stations. I will definitely be going back to Toyota of Gladstone for service, when I travel to Oregon again! Thanks to Mackenzie from the service department as well 💯.

After doing my research for a new Toyota I landed on Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shortly after to sort things out. Carl was super easy to work with over the phone, email and through their portal. I decided to put a down payment on the vehicle I wanted to test drive. I was able to complete a large portion of the paper work digitally. I continued doing my research on my end, and looked at a few other local dealerships, but none of them were close to the price of the vehicle I was looking at. When test drive day came, Carl and the dealership had the car ready for me, and had it held in the show room. After the test drive I was 1000% sure that was the car I was after. It was a busy Saturday, but I wasn't in a rush, and Carl stayed with me the whole time while we were getting things ready. Carl is a very personable salesman, and we had a nice conversation. When it came time to do the finical side of things I worked with Dusty Call. Dusty was again very nice and personable. We had a nice chat while getting the paper work going. I can't speak to the actual financing side of the process since I didn't do that through the dealership. But dusty did his due diligence for his side, explaining the steps and process. He also went over the extended warranty options/tiers and costs. I did decline, and I did not feel like it was a push or hard sell. I really appreciated that. It took a little bit longer than expected to get me out the door on the way home, but I was in no way bothered or disappointed in the time it took. They were fairly busy, but I felt like I was considered and attended too through the entire process. Even the Manager, George, who I met briefly was nice and remembered when I was initially signing in, that this was my first new car in 20+ years. Over all I had a great experience with Toyota of Gladstone. I was able to get an excellent price on the car I had researched for several months. And the whole process was essentially painless and mostly handled digitally before I even got to the dealership. I would highly recommend working with Carl Chestnut and Dusty Call for folks visiting Gladstone. I'm sure their other staff are just as good, but those two helped me have a great experience!

Great staff, Alberto was my salesman he did a great job! I would definitely recommend. Thank you!