All staff were extremely kind and attentive, especially Cassie, the sales Sales Consultant and Ali the Financial Manager. Cassie went above and beyond in so many ways to ensure the best possible outcome. She was patient, knowledgeable, compassionate and genuinely concerned about achieving the best case scenario. Ali provided the same level of assistance in my being able to secure a loan. It was comforting and amazing simultaneously , an experience that was a true blessing !

Needed keys made. They did it pretty quick & they worked well.

Stopped by already Toyota owner real nice place, very courteous and attentive

Elias Kendell was very helpful on 6/20/2025 when i called him for a copy of service maintenance contract to avoid a scam charge by Beaverton Toyota. He took time to explain it and the process to follow to get reimbursed. Elias Kendell did an outstanding job!!!

This place is amazing....this is where I bought my 2024 Tacoma. I'd gotten my Tacoma serviced here twice now and so far I have no complaints. Jackie Rodriguez is wonderful, she's so helpful and very knowledgeable. Thanks Jackie!

I'm naturally skeptical of car dealers, and after a few bad experiences a few years ago, I can gladly say that Toyota of Gladstone really pulled through as a great dealership. Daniel K and Brendon really set me up with a great deal, and were even attentive enough to help with an alignment issue on my new car. They made a happy repeat customer. Thank you guys!

Had a great experience here. Jacob was amazing. Honest and upfront about everything.

I had great assistance from Jackie Rodriguez on the repair of my Toyota Highlander. She showed concern over my repairs and connected me with Uber Drivers as my wife and I have only one car. Her follow up on the repair progress was prompt and understandable. Thank you Jackie. Gary Davidson

Loved working Kinza. Can’t recommend her enough. I will say it was annoying that they forced me to do credit check with them in order to purchase even though I had financing elsewhere. Waiting to get to financing took a bit.

Marco was awesome. Treated me like a person not a sale. Worked with me and didnt trying to work me. 100% will buy again when the need arises. Thanks Marco! I love the car!!!

‘Alena Wickham’ reached out about buying my car and let me know they could work with me to get me into the car of my dreams . I was skeptical, but then I met with ‘Brendon Andrews’ who helped me get into the Highlander that had everything I wanted. They were very accommodating even though I had some very big asks. Thank you so much for the amazing experience, and I look forward to working with you and your company in the future.

Some of the best people work here, specifically Josh Martin. That man took care of us like we were royalty. They were so good I will always bring my vehicle back in to get looked at.

Had the BEST experience buying my new Toyota Rav4 Hybrid Limited from Brendon at Toyota of Gladstone! There is a reason this dealership is busy and I promise you won’t waste your time! Kristen in the back office is also really amazing! I was given full transparency, honesty and had a lot of fun buying a car yesterday! As a woman, sometimes you feel like you can be taken advantage of, I never once got that feeling. I will be buying all of my cars from Brendon in the future and you should too! (Daniel, still needs to say hi first. Slight inside joke! 🤣) Thank you Brendon for being an absolute pleasure to work with!!!

I recently purchased a Tacoma from Gladstone Toyota, and I couldn’t be happier with the experience—thanks to Brandon! From the moment I walked in, he was professional, knowledgeable, and incredibly easy to work with. He took the time to understand what I was looking for, answered all my questions without pressure, and made the entire process smooth and stress-free.

Mike Sawtelle made my experience buying my first car a breeze! He worked with my budget and made sure I got the Corolla cross I really wanted. He was kind and honest and made me feel comfortable as a buyer. Definitely look for Mike if u want to feel like a friend is selling to you!

I want to thank service manager Josh for considerate and timely assistance.

I took my RAV4 to have it serviced and had an amazing experience! Jackie Rodriguez has not only been helpful but has also provided great costumer support and care. Will definitely come back for her great service!

Excellent service again today from Josh Martin and Jodie. Their talent in keeping my beloved 17-year old Highlander on the road and functioning well is greatly appreciated. And their customer service skills are superior! I know I'll be back.

Made an appointment for an oil change. 2.5 hours later after zero communication I ask where my truck is and it's finally done. 2.5 hours with an appointment is absurd. Just got the truck and was hoping this would be my service spot. Guess not. ***7/12/24 update. Josh the service manager contacted me after this issue and offered to make things right so I'm adjusting my review. I just got finished getting my oil changed again and it was a much better and quicker experience. I'd definitely recommend going on a weekday if you can and the earlier the better.

I've had good service for oil changes, alignment and tire installs. The service area is efficiently run, the staff is polite and the waiting area is comfortable. However, I subtracted one star because it has been my experience that some of the service personnel recommend services that are not necessary. I have been advised to change the new air filter that I had installed a few hours before my appointment. I was advised to have both the differential fluid and throttle body service. These are two service items that were optional/as needed (for my 30K service) and were based on your specific vehicle use (for example- lots of towing, dusty environments). I declined, and days later I brought my vehicle to my regular mechanic for inspection, and was informed that my vehicle doesn't need differential service and my throttle body is very clean. It is important to be familiar with Toyota scheduled service recommendations because dealerships may recommend additional and unnecessary services that can be costly. Update 7/2025- brought my vehicle in for a safety recall service and received a report on recommended service that used the words FAIL and CAUTION for all recommended services that I declined. The use of these incendiary words are not honest, nor accurate and should be discontinued.